Terms of Service

Welcome to Triage Forensics. By accessing our website and utilizing our digital forensic services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Services Overview

Triage Forensics provides independent digital forensic services, expert witness consultancy, and technical investigations for legal professionals, corporate entities, and private individuals. All services are performed in accordance with industry best practices and strict methodological standards to ensure evidence is court-ready.

2. Engagement and Instructions

Our services commence only upon the receipt of formal written instructions and, where applicable, a signed letter of engagement. We reserve the right to decline any instruction if it poses a conflict of interest or falls outside the scope of our ethical guidelines.

3. Client Responsibilities

Clients are responsible for ensuring they have the legal right and authority to submit devices, data, or media to Triage Forensics for examination. The client must disclose all relevant information that may affect the forensic process, including existing passwords or encryption keys.

4. Limitation of Liability

While Triage Forensics employs rigorous scientific methodologies to extract and analyze data, the inherent nature of digital evidence means that complete data recovery cannot always be guaranteed. We are not liable for any pre-existing damage to hardware, nor for any consequential losses arising from the failure to recover specific data.

5. Confidentiality and Security

We maintain absolute confidentiality regarding all client matters. Information and evidence provided to us will not be disclosed to any third party without explicit consent, unless compelled by a court of competent jurisdiction.

6. Intellectual Property

All content on the Triage Forensics website, including text, graphics, logos, and methodologies, is the intellectual property of Triage Forensics. It may not be reproduced, distributed, or utilized for commercial purposes without our prior written consent.

7. Modifications to Terms

Triage Forensics reserves the right to modify these Terms of Service at any time. Changes will become effective immediately upon being posted on this page. Your continued use of our website and services signifies your acceptance of the updated terms.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the Australian courts.

Contact Information

For any questions regarding these Terms of Service, please reach out to us at:

Email: info@triageforensics.com.au